Privacy Policy

Who we are

We are Chiddingly Camp and Caravan Park Ltd at: www.chiddinglycampsite.co.uk

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

How we store and use your data

If you request a password reset, your IP address will be included in the reset email.

For visitors who register on our website, we store the personal information provided in the user profile. All users can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators have access to that information, used solely for the purpose of managing your upcoming booking.

We do not share any data with a third party.

We comply to all regulations regarding card payment security. As part of our compliance, we ensure that our systems do not directly collect or store your payment card information, such as the full 16-digit number on the front of the card or the security code on the back. Our online payment solutions are carried out using a ‘payment gateway’ which is a direct connection to a payment service provided by a bank. This means that when you input card data into the payment page, you are communicating directly with the bank and the bank passes your payment to us. This means that your payment card information is handled by the bank and not processed or held by us.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor messages may be checked through an automated spam detection service.